WHAT OUR CUSTOMERS SAY
Susan
Owning a Harley is a dream come true. Working with the folks at H-DOG was better than I'd ever dreamed the buying experience could be. Donna, Billy and Mark were professional yet treated me like a new member of the family. Donna didn't try to sell me a Harley; she listened to me, understood what I was looking for and sold me My Harley. Billy and Donna worked wonders to find the exact Harley that I wanted and found it in an amazingly short amount of time. Couldn't have asked for better financial service than what Mark provided. Prior to deciding to work with the H-DOG staff, I did a lot of internet research and telephone calling to Harley Davidson dealerships throughout Georgia, Florida and South Carolina. Harley Davidson of Greenville beat thecompetition in pricing and customer service by a long shot - certainly worth the five-hour drive! Even though I bought out-of-state, the H-DOG staff took care of ordering my tag and patiently responded to any concerns I had. I'm having an absolute ball riding - have about 1200 miles on my bike so far. I knew it would be a joy to finally have my own Harley, but every time I hit that start button, it just gets better and better! Have learned how many layers I need to wear to ride in 37 degree weather and have learned that fog on a dark night is an interesting experience. Thanks again, Donna. It was a pleasure working with you all.
Richard and Wendy
After having many friends inform us that Greensville SC is the best place to buy a Harley-Davidson, we headed out one Saturday from Savannah GA for the four hour plus drive just to see for ourselves. When we arrived we were very pleased by the warm greeting at the door and then by a very friendly sales person named Donna. She was very good at answering all our questions on the bike and then she would give us time to look around. She never pressured or rushed us, which for us, was a very big thing. But at the same time she was right there if we needed to ask more questions. Well, we looked... we liked what we saw, and we were just going to go back to Savannah GA and make plans in the near future to come back to Greensville SC and buy. As we were sitting outside before leaving, Donna came out and said " What can I do to have you buy a bike today?" We then told her what all we wanted and what we needed the payments to be. Donna did all the magic and came back outside and said "I can make you a bike owner today if you like? "
That very day we became a first time owner of a great looking Harley-Davidson !
We will ask for Donna's help once again when we purchase another bike , she did a great job making us happy. And we do tell all our friends that the Harley-Davidson store in Greensville SC is the place to go .... and make sure they ask for Donna. Thanks Donna !
Dennis (North Carolina)
I have visited every (local) HD dealer and I must say that I am more
impressed with your operation after visiting the Web site then any other
experience I have had with dealers.
Steve (drove seven hours to get here from eastern NC)
Enjoyed doing business with you. Yes, she loves the bike. I think she's put about 300 miles on it all ready.
Thanks again,
Tim (drove 250 miles from Beaufort, SC)
Billy,
The Thanks goes to you. This bike is everything and then some! I really appreciate your patience and working with me on getting this great bike. I love it. It was worth every mile going to your Shop for the great service!
Thanks again,
Craig (local customer from Spartanburg)
Thanks for all of your help. Greenville HD has provided me with the best experience ever in a vehicle/motorcycle purchase, everyone was very courteous and accommodating. I will recommend all to you. I look forward to my next visit.
Regards
Danny
Mike,
I just wanted to put this in writing so hopefully you can get it to the other management at HD of Greenville. I have owned motorcycles most of my life and have dealt with a lot of cycle shops. Yours stands above any that I have ever done business with. Yes, I have to drive an hour to get to you guys but it is worth it. Matt was extremely helpful and knowledgeable when I met with him on Saturday. Even though I wasn’t spending a lot of money, he still was very concerned about what I wanted. He explained to me why the carb needed to be jetted and the air filter changed out. I just wanted to say thanks for your assistance and look forward to doing all of my business in the future. I was lucky enough to stumble on to this bike that only had about 1000 miles on it so I bought my first HD, which you guys sold originally. And believe me, after riding Jap bikes once you ride a Harley, you will never go back.
Thanks again
Scott
Gentlemen,
Just wanted to tell you all what a wonderful group of people you have over there. I had been shopping there a while and I knew in my heart when I did buy a new bike, it would be from ya'll. Glad I did! Thank you for all the help and time ya'll spent with me and rest assured that anyone I know who is even remotely interested in a new bike, I will go as far as to drive them over myself. Thank you again and if you ever need any good testimonials, I'm your man!
Greg T (Travelers Rest, SC)
I would like to thank the guys at your shop. When I had my wreck, my bike sustained about $8,000 in damages and was in pretty bad shape. Your guys did an outstanding job fixing it and getting me back on the road. The bike looks as good as if it were brand new !!!! Thanks again for your superb service !!!! I have been a customer of your store for many years and it is this kind of attention to detail and excellent support that has and will keep me coming back.
Michael B
Dear Billy, Tommy, Stacey, and all others concerned,
Yesterday I came in for a rear tire for my Road King. After work had begun, it was found that the proper tire was not in stock. Instead of sending me on my way to wait for a tire to come in, Mike Mauro got on the phone. He sourced another tire, sent someone to pick it up, and had it installed all with only a minimal delay. I just thought that I would make you guys aware of the extra effort put forth by the service department to make a customer happy. Extra rations all around !!!
GENE
Donna, just wanted to THANK YOU one more time for helping me with the 99 fatboy saturday....you really made my experience really a great one, and helped me a lot with my apprehension with being intimidated by the bike. i know i still need to ride it more but thank you from the bottom of my heart for everything you did for me. take care and hope to see you again soon
Jon
I recently purchased my second Harley, and am glad this one came from H-DOG. From initial contact, to the final paperwork, the experience was a pleasure. Thanks to Tommy, Billy, and Mark for making it happen. My wife and I both love my new Road King Custom, and now she has her own ride again.
Marcy
I wanted to drop you a quick note to tell you, the staff, and everyone else involved last night that I thought ya’ll did a great job! The event exceeded my expectations. My husband and I have been discussing my learning to ride our bike, but last night gave me a sense of security that I could actually do it (and not be the only one.) Thank you for hosting the event. (June Garage Party)
Van
Donna, just wanted to drop a line and tell you what a pleasure it was buying another bike from you. I think all of you guys could teach other dealerships how to treat customers.
Charles and Lisa Riley (Simpsonville, SC)
H-D of Greenville knows how to treat a customer right. My wife and I both bought bikes from Donna, and were very impressed with the level of service we received during and after both purchases. The parts guys are also top notch.
We'd recommend HDOG to anyone.
Jackie
To Laura and the Girls that host the All Girls garage party: I came to the All Girls Garage Party in July. It is a wonderful event that provided alot of useful information and the oppertunity to meet other women who have the same desire. Did I mention the bargain price of FREE? Prior to the garage party I had let my bike fall over at a complete stop. I am a very new rider and I had to get help to get my bike back up from my 16 year old daughter. The whole situation scared her to death. At the party we learned the proper procedure on picking the bike up. Sured enough a few weeks later It was raining and as I pulled into my gravel driveway, I slid and layed it down. My daughter was watching and again she was very upset. She came running to me to help. I told her no that everything was OK and I could do it myself. Proudly, I used my skills I had learned and sure enough the bike came up almost by itself. She felt much better about my confidence and ability to handle to bike by myself. Please keep up the good work of educating and informing women so that we have the oppertunity to enjoy this wonderful hobby.
Bill Matthews (Simpsonville, SC)
Testimonial: Having recently purchased a new 2007 Heritage Softail at HD of Greenville, I just want to let you folks all know that I could not have been more satisfied with all aspects of the sale and service. My special thanks to Jeremy and Mark for a smooth sale process, to Buddy for his help in selecting a custom exhaust system and race tuner and finally, to Mike in Service for the timely installation work by his staff. Bill you have assembled a great group at HD of Greenville that I can highly recommend to anyone.A very special thank you to my wife Kelly for the idea of driving into the dealership to just \"look around\"
Best Regards.
Steve
Just a note to say thank you. Everyone at Greenville Harley Davidson was very nice and helpful. Billy was great in setting up the deal and Donna was very helpful in getting me oriented with the new bike. Although this was my 7th Harley, she did tell me things about the bike I didn't know. I just had my 1000 mile service and an alarm installed on the bike. Everyone there is very profressional in what they do. I'm very pleased with the service that I have received so far, and I hope to establish a great relationship with Greenville Harley Davidson. Thanks You Again.
Mac Daddy
What can be be said about Harley Davidson of Greenville, that hasn't already been said. From Billy and Tommy and ALL the employees at HDOG, a dealership can not be better than these guys and ladies. I really miss all the events and visting HOG like I use to. However everybody is still in my thoughts each and everyday. Like the tiger fans say GO TIGERS, I say GO HARLEY DAVIDSON of GREENVILLE. You already are #1, and always will be a winner.
Sean R Downey
Just a quick note of thanks for all of the help your staff at Greenville Harley gave during my recent purchase. Your sales staff had everything ready and was willing to help answer all my questions and load my bike for the long trip back to Myrtle Beach. Thanks again, your dealership will be highly recommended to all my friends.
